How to Make a Complaint

Last updated: October 2026

We want every homeowner who reaches Hunglongest Roofing to get fair and honest treatment. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template. It is not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you called or contacted Hunglongest Roofing
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, work, warranties and customer service. If you have a problem with work on your home, start with the provider. Keep a written record of what you say and what they reply.

Still, we want to know. Your feedback helps us keep the network honest. A provider that keeps falling short of what we expect may be removed. Please note that Hunglongest Roofing cannot settle contract disputes, refund money for a provider's work or make choices for a provider.

How to File

Email contact@hunglongest.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what you would like us to do

What Happens Next

We will confirm we got your complaint by email, usually within a few business days. We will look into what happened. That may include reaching out to the provider. Then we will write back with what we found and any steps we plan to take.

If You Are Still Unhappy

You can reply and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For a licensed provider, your state's licensing board may be able to help too.

Contact

Email: contact@hunglongest.garden